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Tuesday, December 9, 2014

Re: operating system

Hi there @Masnal 

I understand you wish to update your BIOS. I am happy to help, but what is available will depend on the model of computer you have.

HP generally only maintains drivers, and such for the configurations the notebook is sold in, so it is quite possible that what you are looking for may not be available.

For now please post the full model number and the operating system you wish to find the updates for and I can look. Even if it is not directly available, does not mean it is impossible, just that HP has not created customized drivers for that configuration. It then becomes more a use at own risk type of situation, as it would not be supported. If you choose to proceed, I for one would recommend that you make a set of recovery disks for your computer or some type of recovery media so you can return to a factory setting if it becomes necessary. And I would also recommend backing up any data that you have on the computer that is important to you. It is always a best practice.

Anyway for now, you can use these to get the product number I mentioned and the proper os version.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

I hope this helps.

Malygris1
I work on behalf of HP
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