Help us to help you by posting the following information.
1. The complete Model Name. or Product Number. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.
What is the exact error message you are seeing? Post it here.
Had you considered using Windows 8 Refresh?
Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****
You can say thanks by clicking on the Kudos thumbs up icon
2014 Microsoft MVP - Microsoft Windows Expert - Consumer
0 comments:
Post a Comment