Hello again rocket_sc,
I hope you had a great weekend!
To test, calibrate, and re-synchronize your battery you will need to first follow the steps in this document on Testing and Calibrating the Battery (Windows 8). Once this is completed, and the battery continues to drain, then you can move to re-install the ACPI-Compliant Control Method Battery.
I understand that this process can be a little overwhelming, but not to worry! I would gladly expand on the steps provided above!
To answer your first question: you are not uninstalling the software as you would from Programs and Features (like uninstalling software downloaded from a CD). Instead, you are removing small driver components removable from the Device Manager.
To get the Device Manager, please follow the steps below:
Step 1. Go to Device Manager:
a. Press the and type "Device Manager"
b. Click the Device Manager tab on the top right-hand side.
c. The Device Manager should be open.
Step 2. Select Batteries:
a. Click the right-facing triangle to the left hand side of "batteries"
Step 3. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
a. If you see any duplicates of the "Microsoft ACPI-Compliant Control Method Battery", please select them both.
Step 4. Click Uninstall
a. You might also see an option that says "disable." Please disregard this option, and click on Uninstall.
Step 5. At the prompt put a check in the box to remove the current driver
Step 6. Restart the computer
Step 7: Remove the battery for one minute and then put it back in
When the computer comes back up it should automatically find and install the driver.
Step 8. Go to Device Manager
a. Press the and type "Device Manager"
b. Click the Device Manager tab on the top right-hand side.
c. The Device Manager should be open.
Step 9. Select Batteries
a. Click the right-facing triangle to the left hand side of "batteries"
Step 10. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there (there should only be one).
Step 11. Click "Update Driver Software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
a. If you do not see this parcel of software in the Device Manager, please skip this step. If you do, the same steps would include:
* Right-clicking this device driver in the Device Manager
* Click on "uninstall"
* Put a check in the box next to "remove the current driver" and pressing "ok"
* Restarting the computer
* Remove the battery for one minute, then re-insert it
* Return to the Device Manager
* Right-clicking the Microsoft ACPI-Compliant Embedded Controller
* Click "update driver software"
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilotI work on behalf of HP
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