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Friday, November 28, 2014

Re: POOR SERVICE in HP WARRANTY

I already sent my laptop for repair work under warranty but i recieved my laptop poorly repaired. I followed up with HP many times using all source of channel such as phone, email etc. but haven't recieved timely response. Apart from poorly repaired laptop, I shipped my laptop with upgraded battery but I recieved normal battery back from HP and now after even my case escalated to case manager I am not recieving proper response. I emailed HP on following IDs but haven't recieved any response. Any suggestion?

HP-TM_KVSUPPORT_EN@mail.support.hp.com, hp.pop@mail.support.hp.com


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